Helpful Information

Shop Policies

Jewelry should not only be meaningful to the wearer, but should last forever. Every piece I create is made with the strictest attention to detail.  I love what I do and I hope it reflects in my work.  My jewelry is affordable as well as beautiful. Quality craftsmanship shouldn't have to cost a fortune!


My logo is a registered trademark and your jewelry (with the exception of extremely narrow or small rings and earrings) will be stamped with my logo in addition to the karat stamp. 



Accepted Payment Methods: 

PayPal 

Visa/Mastercard

Check 


As soon as the transaction is completed and funds are received I will send out a confirmation message, letting you know when your item will ship.  If you are paying by check, I will ship out your jewelry once the check has cleared.


Shipping: 

Shipping is a flat $5.00 fee for all items.  I ship all parcels insured for full value with tracking via USPS first class mail. Items in excess of $500 will be shipped with signature confirmation. 


Unfortunately, I do not ship international at this time.   


Refunds and Exchanges: 

I strive for excellent customer service and I want you to be happy with your purchase.  If for any reason your jewelry is not what you expected, I am happy to refund your money within 30 days of purchase.  The jewelry must be in its original condition and not altered in any way or worked on by another jeweler. 


While I pride myself in making quality jewelry, please note that jewelry is not indestructible. Gemstones and precious metals experience wear over time and can show signs of damage if subjected to unintended handling. The finish on precious metal tends to wear off.  For instance, a high polish will eventually become matte, a brushed finish polishes itself off and a rhodium finish will eventually wear off.  Sterling silver may tarnish over time but this depends on how often you wear your jewelry.  Silver tends to tarnish when sitting in the air or stored away for a prolonged time. Tarnish (oxidation), is a reaction on the surface of silver with the air around it.  If you keep your silver pieces in a sealed plastic bag or wear them regularly (so the contact with your skin "polishes" off any oxidation) they should not tarnish as readily. 


I am happy to refinish your jewelry for you at no cost.  Please contact me for more information.   


Jewelry Cleaning: 

Simple methods are the best way to clean jewelry.  Avoid chemical based jewelry cleaning solutions and remove jewelry when using household products.  A soft toothbrush and a natural, mild dish detergent works great on gemstones and metals.  A Sunshine® Polishing Cloths (included with all purchases) work nicely to restore a semi polish on precious metals.  Each cloth contains a special chemical cleansing agent and non-scratching micro-abrasive which is safe for all metals.


Custom Orders: 

Working with 3D CAD allows me to work with customers remotely.  Designs can be rendered and rendered pictures sent via e-mail for review.   Unless you know exactly what you are looking for, a 3D rendering will be created for all pieces prior to fabrication.  This way, you know exactly what the piece will look like and there will be no surprises. 


Please contact me for more information.  

Questions?